|
CUSTOMER FEEDBACK
Our thanks
to customers who have taken
time to send us feedback about
their shopping experience. A few examples...
"I just had to write and tell you how
very pleased I am with your service. Having had more than a
few bad experiences shopping on line, it is refreshing to deal
with a company such as yours. From the gift selection right
down to the gift wrapping and personalized gift card, I wanted
you to know how very satisfied I am.... The gift wrapping was
beautiful and the item was very well protected. Also, it arrived
in plenty of time...so I didn't have the stress of wondering
if it would, as I have experienced with other on line purchases
I've made. I wouldn't hesitate to do business with you in the
future and I will happily recommend your web site to all my
friends...." BD
"I was searching the web for unusual
and meaningful gifts, found your website and ordered a birthday
gift. This is the most customer-friendly website I have used
with superior customer service.... I'll be back soon and feel
confident that I'll complete my Christmas shopping in one visit
and will share the web link with friends and family.Thank you
for providing excellence in products and service. What a rare
find." LR
"I've had the pleasure of ordering
a couple of nice gifts from your site recently. I must say I'm
terribly impressed with the layout of your website (how easy
to naviagate and see what is offered!); the quality and variety
of your merchandise; and the ease of the ordering process. What
a precious jewel you are in an enormous field of jagged rocks!
Thanks." MB
"I just received my order and have
to tell you that the gift wrap is just beautiful. Everyone keeps
coming in my office and telling me how pretty the package is.
It was well worth the fee - what a pleasant surprise to actually
get what you pay for!" PM
"I would like to tell you how pleasantly
surprised I was to receive such a personalized response in such
a timely matter. I work for a large software firm.... However,
it is the first time that I have bought something over the Internet
and you have made it a wonderful first experience. Your response
is such a fantastic example of how an impersonal medium can
give way to 1-to-1 relationship building...." VB
"[T]his was my first Web purchase--and...it
was easy. You have a wonderful Web site. The set up, the ease
of use, and the products you offer are all fantastic. I know
I'll be a frequent shopper." NN
"You just saved me about 4 hours worth
of work, when you consider driving, selecting a gift, wrapping,
mailing...." SS
[T]hank you for being so friendly and helpful
and for having so many wonderful gifts available on your site...
until we'd found Netique, every other site we'd been to was
*such* a chore. KB
" I am sure I will be using your site
again and often. You have wonderful gifts, a great variety and
you make it SO EASY!" RS
"ALL recipients of all items were extremely
pleased, and your
service actually improved our business relations. The gift wrap
is
exquisite." MM
"My purchase arrived in good order
last Wednesday, as promised, and my lovely bride of almost twenty
years loved it! She carefully placed it on the table reserved
for 'special' items in the Master bedroom. Thank you for your
consideration and excellent service!" BT
"Thank you for your prompt reply. As
a result, I will probably order more merchandise from you in
the future simply because it's so difficult to find companies
who care about customer service. When I do find one, I am loyal."WM
"You have a great concept and wonderful
selections. Congratulations." EW
"I just wanted to drop you a line and
tell you how much my mother loved [her gift]. She said it was
wrapped beautifully and was the most feminine gift she has ever
received.... She loved it - and I loved that! ... I thank you
for having such beautiful gifts. "JR
"I received the lovely monet umbrella
a few days ago. I just wanted to share with you how happy my
mother was to receive such a unique gift! The giftwrapping was
lovely also. Thanks so much for the extra attention given to
my package."AB
"Other than books, the order I placed
today was my first adventure in shopping on the Internet. Just
wanted to let you know how pleased I was to find EXACTLY what
I was looking for. I knew it had to be out there somewhere and
was delighted not only to end my search, but to find your site
and bookmark it for future shopping." GR
"There was a survey that I was asked
to take after I placed my order.... I told them about my wonderful
experience shopping with you last Xmas and how much I appreciated
the extra service I received from you. Thanks again." BC
"I'm impressed both by your service
and your wonderful gifts. These are better finds than I had
even when I was able to go Christmas shopping and trudge around
the stores. Even after my broken leg is healed, I'll continue
to shop at Netique." PW
"I recently ordered an alligator leather
flask for my husband for a Christmas present. We were very pleased
with the quality of the flask & also with the beautiful
gift wrapping. We received it in an expedient manner and it
is his prized possession! Thanks for having unique gifts."
BS
"I just wanted to let you know how
pleased I am with the business card holder I received. I was
surprised when it arrived the very next day after the item was
ordered and it was shipped beautifully and carefully. Thank
you so much." MP
Thank you for visiting our site
and for letting us be part of happy gift-giving moments!
This page is part of the Netique®
Gift Boutique.
We make gift-giving
effortless! We giftwrap, prepare your personalized enclosure
card and ship.
To visit the Netique Home Page,
click here.
Netique, Ltd.
819 Monroe Street
Herndon, VA 20170
(703)689-3700
Fax(703)689-3703
e-mail webmaster@netique.com
|
